Send the customer’s details and one identity document. You don’t create the customer first: a successful submission creates them and returns customer_id.
Verification is instant for bvn and nin. Document types can sit at pending for up to 10 minutes. A card can only be created once the customer is approved.
If the id_number or phone number already belongs to one of your customers under a different email, the call returns 400 and names the existing customer_id. Resubmit with that customer_id.
Card KYC is enabled per account. If it isn’t on for you, the call returns 403FEATURE_NOT_ENABLED.
Create the customer with first_name, last_name, email, phone_number, date_of_birth, id_type: "bvn", and the BVN as id_number.
Then call Create virtual account with that customer_id. The BVN is checked against the national registry at this point, not when the customer is created.
The name and date of birth must match the BVN record exactly, or verification fails even when the BVN is valid.
For a company, set customer_type: "business". The personal fields are those of a director or authorized representative.
Customers are matched on email, phone_number and BVN (id_number). Creating a customer with an email, phone number or BVN you’ve already used returns 201 with the existing customer, and the other fields you sent are ignored.
card_program_kyc[].normalized_status is one of none, initiated, pending, approved, or rejected. Prefer the virtualcard.user.kyc.* webhooks over polling.Virtual accounts have no pending state. The create call either returns the account or an error naming what failed.
A customer you already created with POST /api/customers can be given a virtual account once the fields above are on the record. Add missing ones with Update customer.
YYYY-MM-DD, for example 1994-03-21. The customer must be 18 or over.
id_number for bvn
11 digits
id_typebvn and nin
The customer’s country must be Nigeria.
country
ISO 3166-1 alpha-3, for example NGA, GHA, USA
phone_number and dial_code
The number without the prefix (8000000003), and the prefix separately (+234)
created_by
Set by Bitnob to the ID of the API client that created the record. A value you send is ignored.
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_components={a:`a`,code:`code`,li:`li`,p:`p`,pre:`pre`,span:`span`,tbody:`tbody`,td:`td`,th:`th`,thead:`thead`,tr:`tr`,ul:`ul`,..._provideComponents(),...props.components},{CodeBlock,Heading,Table,Warning}=_components;if(!CodeBlock)_missingMdxReference(`CodeBlock`,true);if(!Heading)_missingMdxReference(`Heading`,true);if(!Table)_missingMdxReference(`Table`,true);if(!Warning)_missingMdxReference(`Warning`,true);return _jsxs(_Fragment,{children:[_jsx(_components.p,{children:`A customer’s identity reaches Bitnob in one of two ways. Which one you use depends on the product, not on the customer.`}),`\n`,_jsxs(Table,{children:[_jsx(_components.thead,{children:_jsxs(_components.tr,{children:[_jsx(_components.th,{children:`You want to`}),_jsx(_components.th,{children:`Call`}),_jsx(_components.th,{children:`What it does`})]})}),_jsxs(_components.tbody,{children:[_jsxs(_components.tr,{children:[_jsx(_components.td,{children:`Issue a virtual card`}),_jsx(_components.td,{children:_jsx(_components.a,{href:`/api-reference/cards/card-kyc`,children:`Card KYC`})}),_jsxs(_components.td,{children:[`Verifies the person and creates the customer in one step. 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If it isn’t on for you, the call returns `,_jsx(_components.code,{children:`403`}),` `,_jsx(_components.code,{children:`FEATURE_NOT_ENABLED`}),`.`]}),`\n`]}),`\n`,_jsxs(_components.p,{children:[`Walkthrough: `,_jsx(_components.a,{href:`/docs/card-issuing/issue-your-first-card`,children:`Issue your first card`}),`.`]}),`\n`,_jsxs(Heading,{level:`2`,id:`virtual-accounts-post-/api/customers`,children:[`Virtual accounts: `,_jsx(_components.code,{children:`POST /api/customers`})]}),`\n`,_jsxs(_components.ul,{children:[`\n`,_jsxs(_components.li,{children:[`Create the customer with `,_jsx(_components.code,{children:`first_name`}),`, `,_jsx(_components.code,{children:`last_name`}),`, `,_jsx(_components.code,{children:`email`}),`, `,_jsx(_components.code,{children:`phone_number`}),`, `,_jsx(_components.code,{children:`date_of_birth`}),`, `,_jsx(_components.code,{children:`id_type: \"bvn\"`}),`, and the BVN as `,_jsx(_components.code,{children:`id_number`}),`.`]}),`\n`,_jsxs(_components.li,{children:[`Then call `,_jsx(_components.a,{href:`/api-reference/virtual-accounts/create-virtual-account`,children:`Create virtual account`}),` with that `,_jsx(_components.code,{children:`customer_id`}),`. 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Creating a customer with an email, phone number or BVN you’ve already used returns `,_jsx(_components.code,{children:`201`}),` with the existing customer, and the other fields you sent are ignored.`]})}),`\n`,_jsxs(_components.p,{children:[`Walkthrough: `,_jsx(_components.a,{href:`/docs/virtual-accounts/set-up-virtual-accounts`,children:`Set up virtual accounts`}),`.`]}),`\n`,_jsx(Heading,{level:`2`,id:`check-status`,children:`Check status`}),`\n`,_jsxs(_components.p,{children:[`Use `,_jsx(_components.a,{href:`/api-reference/cards/get-card-kyc-status`,children:`Get card KYC status`}),`, or read the customer with `,_jsx(_components.a,{href:`/api-reference/customers/get-customer`,children:`Get customer`}),`:`]}),`\n`,_jsx(CodeBlock,{filename:``,numberOfLines:`1`,language:`http`,children:_jsx(_components.pre,{className:`shiki shiki-themes github-light-default 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`,_jsx(_components.code,{children:`approved`}),`, or `,_jsx(_components.code,{children:`rejected`}),`. Prefer the `,_jsx(_components.code,{children:`virtualcard.user.kyc.*`}),` webhooks over polling.`]}),`\n`,_jsx(_components.p,{children:`Virtual accounts have no pending state. The create call either returns the account or an error naming what failed.`}),`\n`,_jsx(Heading,{level:`2`,id:`existing-customers`,children:`Existing customers`}),`\n`,_jsxs(_components.p,{children:[`A customer you already created with `,_jsx(_components.code,{children:`POST /api/customers`}),` can be given a virtual account once the fields above are on the record. Add missing ones with `,_jsx(_components.a,{href:`/api-reference/customers/update-customer`,children:`Update customer`}),`.`]}),`\n`,_jsx(Heading,{level:`2`,id:`field-formats`,children:`Field formats`}),`\n`,_jsxs(Table,{children:[_jsx(_components.thead,{children:_jsxs(_components.tr,{children:[_jsx(_components.th,{children:`Field`}),_jsx(_components.th,{children:`Format`})]})}),_jsxs(_components.tbody,{children:[_jsxs(_components.tr,{children:[_jsx(_components.td,{children:_jsx(_components.code,{children:`date_of_birth`})}),_jsxs(_components.td,{children:[_jsx(_components.code,{children:`YYYY-MM-DD`}),`, for example `,_jsx(_components.code,{children:`1994-03-21`}),`. The customer must be 18 or over.`]})]}),_jsxs(_components.tr,{children:[_jsxs(_components.td,{children:[_jsx(_components.code,{children:`id_number`}),` for `,_jsx(_components.code,{children:`bvn`})]}),_jsx(_components.td,{children:`11 digits`})]}),_jsxs(_components.tr,{children:[_jsxs(_components.td,{children:[_jsx(_components.code,{children:`id_type`}),` `,_jsx(_components.code,{children:`bvn`}),` and `,_jsx(_components.code,{children:`nin`})]}),_jsx(_components.td,{children:`The customer’s country must be Nigeria.`})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:_jsx(_components.code,{children:`country`})}),_jsxs(_components.td,{children:[`ISO 3166-1 alpha-3, for example `,_jsx(_components.code,{children:`NGA`}),`, `,_jsx(_components.code,{children:`GHA`}),`, `,_jsx(_components.code,{children:`USA`})]})]}),_jsxs(_components.tr,{children:[_jsxs(_components.td,{children:[_jsx(_components.code,{children:`phone_number`}),` and `,_jsx(_components.code,{children:`dial_code`})]}),_jsxs(_components.td,{children:[`The number without the prefix (`,_jsx(_components.code,{children:`8000000003`}),`), and the prefix separately (`,_jsx(_components.code,{children:`+234`}),`)`]})]}),_jsxs(_components.tr,{children:[_jsx(_components.td,{children:_jsx(_components.code,{children:`created_by`})}),_jsx(_components.td,{children:`Set by Bitnob to the ID of the API client that created the record. 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